From first contact to the end, it was a smooth and awesome experience at Key West Ford.
I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day.
Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time.
Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Great service from Pete & Brian
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Peter Olson was very helpful with everything took his time to explain and show all.
Management team was remarkable.
This place is a friendly and amazing place to be.
Recommend to everyone that want to have a amazing experience like myself.
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Search over !!!
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for.
All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics.
We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal.
The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new.
We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
excellent customer service
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!
Most Common INFINITI Questions For Seattle, Tacoma, And Bellevue Washington
I’m having a bit of a problem with my 2011 INFINITI G37—the steering is stiff. What may be the issue?
There are a few likely problems behind the stiff steering in your INFINITI G37. If it’s not a lack of steering system fluid (a very common issue), it may be the following:
Broken serpentine belt. This is a belt that carries a heavy load throughout the life of your machine, no matter whether it’s an INFINITI model or not. A worn belt will result in stiffer steering; further, if the belt breaks altogether, you’re out of luck because steering will be completely inoperable.
Pump malfunction. Even if your steering fluid is topped off correctly and has not become too thick, the pump may be malfunctioning, resulting in an inability to send the fluid where it needs to go. This, in turn, results in a drop of pressure within the power steering system which can, over time, cause damage to the pump. If this occurs, steering will become affected.
Tire pressure issue. If you tires become deflated to any degree, you’re going to find that steering becomes more difficult. Bear that firmly in mind and ensure you’re vigilant about the pressure in your wheels!
I’ve heard tell of “evaporative leaks” but I haven’t taken the time to educate myself on this phenomenon yet. Care to clarify?
Fantastic question and one we don’t receive too often! Evaporative leaks are interesting. They can occur due to fuel expansion in your car’s gas tank. Such expansion can be due to a couple different issues. Once upon a time and depending on how old your car model is, outside temperatures could affect the fuel and create expansion. However, if you’re driving an INFINITI, it likely includes a newer venting system that mitigates or completely eliminates this potential problem. This system is expressly designed to cut down on environmental pollution.
Now that the new venting systems are in place, if an evaporative leak does occur it is likely due to a damaged or loose fuel tank cap. Of course, these can be replaced for just a couple bucks, so no worries! Also, bear in mind that if your gas cap is loose then you may encounter a “check engine light” warning.
Thanks for your question, Susan! Call us at INFINITI of Tacoma with any other queries.
I understand that it’s easier to go off-road with an all-wheel-drive vehicle. But in the case of my 2019 INFINITI QX80, what are some of the other benefits?
Appreciate it, Sarah
There are plenty of benefits to all-wheel-drive (AWD) versus front-wheel-drive (FWD), although there are a couple of drawbacks, as well. As you mentioned, AWD makes it so that your INFINITI is able to retain traction when you leave paved roads. However, it can also enhance your traction on main street through the mitigation of wheel skidding/slipping when you’re traveling through inclement conditions (rain, snow, etc). It can also help with your cornering.
Taking the above into account, it’s important that we note the drawbacks, too. AWD machines may have their tires wear out differently but it’s still suggested that all four wheels get replaced at the same time in order to prevent drivetrain problems. Also, AWD systems are heavier, which can cause a slight dip in fuel efficiency for your QX80.
Call us with any further questions you may have, Sarah!
I know the timing belt on my INFINITI is a very important piece of equipment. How often should I think about having my belt looked into/what’s the likelihood it’s going to need to be replaced? I have a 2015 Q50. Thanks, Sam
Excellent question! As you likely understand, a broken timing belt can lead to very expensive car repairs. Generally speaking, mechanics advise that you perform preventative care ahead of time, and that a worn belt can/should be replaced prior to breaking. Auto professionals suggest such a replacement once every 60,000 to 100,000 miles or so. With newer INFINITIs, though, such replacements and preventative care may not be necessary. The old synthetic rubber timing belts have been left behind. In fact, Sam, your 2015 Q50 is new enough that it instead comes with a steel chain that’s far more robust than the old solution. That means if shouldn’t break, so you’ve definitely made a fine investment!
Howdy, Billy! I’d love to know what the main differences are between the available trims of the 2019 INFINITI QX80.
Many thanks, Sterling
I deeply appreciate your correspondence! Here’s what you need to know about the 2019 QX80’s trims: The first we’ll cover is the Luxe. This model is imbued with a wondrous 5.6L V8 engine that really packs a punch, creating 400 horses. It’s paired with a seven-speed automatic transmission for superior smoothness when working through the gears. (Before we go further, let me note that the aforementioned powertrain/drivetrain is shared among all the available trims, so please bear that in mind.) The Luxe also delivers leather seats, remote engine start, Intelligent Key for swift cabin access, and Forward Emergency Braking with Pedestrian Detection. The latter offers you the peace of mind of knowing the car will autonomously take over when you need it to should a collision be potentially imminent.
As far as differences, the Luxe 4WD simply adds four-wheel-drive traction and capability to the bargain. Also, the Limited Edition trim includes all the standard features we covered above but also adds stainless steel running board caps, satin chrome exterior trim, welcome lighting along the running boards, and 22-inch forged aluminum tire rims.
What’s up with the entertainment situation in the 2019 INFINITI QX80? I’d like a quick listing of the main features because I have kids to keep pleased and a long road trip coming up later this spring!
Great question! The following’s everything you need to know about the 2019 INFINITI QX80:
This gorgeous, three-row, roomy machine is more than just a place to stow many passengers. It’s fantastic for keeping them enthralled on lengthier journeys, too! For example, there’s a 120-volt power outlet to help keep smart devices charged. But the real appeal is the optional Theater Package, Sasha, which I think you will absolutely want to opt for. It builds in dual eight-inch color monitors in the rear that support multimedia video playback via both audio/video USB inputs and auxiliary HDMI. Further, it comes with dual headphone jacks and two digital-quality wireless headphones so that the little ones may listen with volume to their heart’s content while you maintain your focus on the road.
What’s the deal with “VVEL” and the 2018 INFINITI Q70?
Thanks in advance!
“VVEL” stands for “Variable Valve Event and Lift” and offers significant advantages to the Q70 in question, as well as similar INFINITI vehicles.
Here’s the word on that technology: VVEL was developed to bring together hydraulic-operated timed processes and electronically managed consumption functions in your vehicle. In the 2018 Q70’s powertrain, it promotes airflow through a wider throttle opening. As this occurs, oxygen is shot over to the combustion chamber and is measured by the intake valves. This enhanced airflow results in a reduction in intake resistance.
Okay, so the above was a bit technical. But the takeaway is that VVEL in the 2018 Q70 results in fuel efficiency that’s enhanced and torque that’s improved. As a result, the machine gets an EPA-estimated 25 highway /18 city MPG on average.
I love the 2019 INFINITI QX50. Should I splurge and ensure that it comes with ProPILOT Assist?
That’s a wonderful question and, admittedly, one that’s a bit difficult to answer. But what I can do is list the safety features ProPILOT Assist comes with so you can make an informed decision based on your budget and needs.
ProPILOT Assist comes with a passenger-security-oriented suite of features that include advanced systems that you’ve likely heard a lot of lately in modern, luxury vehicles: Forward Emergency Braking, Lane Departure Warning, Blind Spot Warning and Intervention, Predictive Forward Collision Warning, and Intelligent Cruise Control. But one stands above the rest from a sophistication standpoint—semi-autonomous driving.
Semi-autonomous driving on the 2019 INFINITI QX50 works in single-lane highway conditions. It takes control of braking, acceleration, and steering via the car’s computer. It even operates successfully in high-traffic, start-stop situations!
Does the 2017 INFINITI QX80 feature compatibility with Amazon Alexa and, if so, to what extent?
Great question… and your intuition was correct! The 2017 QX80 does indeed offer compatibility with Amazon Alexa through INFINITI Connection and INFINITI InTouch Services Alexa Skills.
Here's the deal: If you have a subscription to INFINITI InTouch Services, you’ll be able to use an Alexa “skill” that promotes conversations with the digital assistant. In this instance, you’ll be able to enjoy hands-free operation of a collection of tasks via voice commands. It will certainly make your drive easier! Here are a few examples of what can be accomplished:
Remotely flashing the lights. (Through saying, “Alexa, flash my QX80’s lights using INFINITI InTouch Services,” for example.
I understand that since the low tire pressure light has come on within my INFINITI QX80 that I need to have it checked out, as it is more than likely low in one or more wheels. It doesn’t appear that I have a puncture, however, and I can’t tell that the tire is flat by looking at it. What’s the most likely cause and can I do anything on my end to fix it?
Excellent queries! When the low tire pressure warning illuminates on your dash/on the dot-matrix LCD display, your tire likely needs air and there may be a leak—but not necessarily always.
You see, Daniel, outside temperatures can actually affect the tire pressure within your wheels, as can the general heat produced in the course of vehicle operation. The temperature can actually drop within the tire depending on how much the outside weather has been affected; this, in turn, creates a lower inflation pressure that can trigger the warning light. Just something to keep in mind!
As far as adjusting the low wheel pressure problem yourself, you can always turn to the Cold Tire Pressure recommendation level listed on the loading information label (check your owner’s manual to find where your model’s info. Is located). Once you tune the tire pressure to match the recommended level, you must turn on and drive your QX80 above 16 MPH for the system to register the change. If you did everything correctly, the low tire pressure warning will disappear.