From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Organized and Quick
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
The salesman was nice
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Great Better then before. Keep the good work up.
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
Most Common INFINITI Questions For Seattle, Tacoma, And Bellevue Washington
I love the look of the 2015 INFINITI Q50. Can you break down the differences in engine power between the various trims?
Absolutely! Fortunately, it’s pretty simple, as most of the Q50 models share the same performance numbers. The difference lies with the Hybrid trim. Thus, we’re going to detail the base, Premium, and Sport variants first, and then tackle the most fuel-efficient version for you.
The base, Premium, and Sport 2015 INFINITI Q50s are outfitted with a sensational 3.7L V6 that creates 328 HP at 7,000 revolutions per minute (RPM) and 269-lb.-ft. of torque at 5,200 RPM. The base model boasts a 20 city / 30 highway MPG average while the Sport and Premium trims come in at 20 city / 29 highway.
As mentioned, the Q50 Hybrid is where things change. It features a 50-kilowatt electric motor and lithium-ion battery pack combination that generates 360 horses. The fuel efficiency is fantastic here and is its true differentiator—you’ll receive an average MPG of 29 city / 36 highway.
Call us with any further questions you may have, Jess!
Billy, what can I expect when it comes to safety features on the QX80?
You’re likely familiar with INFINITI because of the lavish comfort and convenience its automobiles offer, but make no mistake, the company is also revered for its spectacular safety innovations, as well. Sure, there’s the implementation of side-curtain airbags, backups cameras, and more, but a couple special technologies really stand out.
First, consider the Smart Rearview Mirror on the 2019 QX80. Part of the ProACTIVE Package, it gives you a clear view of what’s going on behind you even if passengers and luggage are in the way. How you ask? Well, you can click a button which switches from the normal mirror and instead activates an active LCD screen, offering a high-resolution camera view of everything happening to the rear of your crossover.
This QX80 also comes with the option of INFINITI InTouch Services. It provides a vehicle health report as desired, as well as a maintenance alert as necessary. Further, if your car gets jacked by a criminal, there’s a location-finding feature that has your back. Alternatively, if your wheel goes flat, the technology can call roadside assistance. And if you’re unfortunately in a crash, the system will automatically arrange for the arrival of emergency services.
Quick question. The turn signal on my 2016 QX70 has been acting up and blinking super fast lately. What might be the reason for this?
Thanks for sending in your question! There’s a pretty straightforward reason as to why your 2016 INFINITI QX70’s turn signal indicator is blinking so quickly—the turn signal’s bulb is dead!
Yup, it’s as simple as that, Aaron. The bulb on that side of your vehicle has burned out, resulting in a decrease in voltage that has in turn caused an alteration of electrical resistance. This change in resistance sends an alert to your dash’s turn signal indicator. The increase in the speed of this indicator is nothing more than a notice to you, the operator, that the bulb on the rear of your INFINITI needs to be replaced. Once it is, the rapid blinking will cease.
Let us know if you have any other questions, Aaron! We’re available to talk about all aspects of your 2016 QX70 crossover.
The temperature gauge on my 2013 INFINITI M read high for the first time today. What’s the reason? I imagine there may be a common set of potential problems. Either way, I’m taking it into the dealership later this week.
You’re completely correct! There are a list of reasons why your 2013 INFINITI M’s temperature gauge may be acting up. Some are more serious than others but we’re going to list a few of the most likely causes below:
In the simplest scenario, the thermostat itself may be busted and it’s just giving you a bad reading. Specifically, this may herald the need for a coolant temperature switch replacement.
Coolant may be leaking from your INFINITI M. Even a slight leak can result in a significant loss so please bear this in mind if you see any fluid under your vehicle.
The water pump and/or its gasket may be in the process of failing.
Your INFINITI M’s engine may be overheating.
Stephanie, if at any point your temperature gauge reads high the next time you’re in your machine, do not hesitate to take it immediately into the shop. Call us with any further inquiries!
I’ve noticed there’s a bit of a foul odor emanating from the AC unit most of the time I turn it on lately within my 2013 INFINITI M. Is this something I should be particularly worried about? I figure it’s nothing much to get riled up about.
Thanks for contacting us! This sounds like an issue with your INFINITI M’s AC accumulator. This system gathers coolant as it moves from the evaporator to the AC unit. Upon arrival, desiccant is used to convert it to a gas, at which point it is sent to the compressor. If you’re noticing a bad smell (like rotten eggs or mold, for instance), the AC accumulator is likely malfunctioning in some respect.
Often, this is just a nuisance but there can be related health issues depending upon how long the problem has persisted. Because the AC accumulator may not be transferring moisture into gas appropriately, mold/mildew can build up and create a health hazard. If you’ve been suffering from watery eyes or a cough for an extended period of time, you may want to take your INFINITI M into the shop immediately.
Call us with any further questions you may have, Dan!
Note: Earlier this week, reader James inquired about his check engine light. While we covered the possibility of a loose or damaged gas cap and spoke about the diagnostic port check they can perform at the dealership, we wanted to elaborate further.
While it’s true that we can’t provide a single “most likely” reason for a check engine light issue on a 2016 QX70 or similar INFINITI vehicle (outside of the loose gas cap phenomenon), there are a set of likely potential culprits that your local dealership can diagnose. Here are a few:
Malfunctioning Mass Airflow Sensor (MAF). This equipment monitors airflow into the motor and works to determine how much fuel needs to be burned. If this unit is malfunctioning, fuel efficiency will take a drop. Additionally, damage may occur to the catalytic converter, O2 sensors, and/or spark plugs.
Faulty spark plugs or spark plug wires. If these pieces of equipment become worn down, your motor’s performance will suffer and your catalytic converter may become clogged.
Malfunctioning Oxygen (O2) sensor. This determines how much unburned oxygen resides in your car’s exhaust system. If it goes on the fritz, engine efficiency drops and the spark plugs and/or catalytic converter may become damaged.
Ring us with any more questions you may have about your QX70, James!
I feel like this is a common question but what are the chances that a “check engine light” on my INFINITI is a serious problem versus something minor or glitchy? I’m asking ahead of time—I haven’t had any substantive issues with my 2016 QX70 yet.
That’s a toughie in the sense that it’s difficult for us to estimate the likelihood of a major versus a minor problem. However, we appreciate the question and will answer the best we can.
Firstly, there’s a very solid chance that a “check engine light” alert on your QX70 isn’t related to the motor at all. It may be a minor issue with a loose or damaged gas cap; thus, if your light comes on and there aren’t any other obvious car issues, we’d recommend pulling over immediately, unscrewing and checking the fuel cap, and then screwing it back in. This may solve the issue all by itself!
Admittedly, there are plenty of cases where the check engine light alert is a major deal. Always assume the worst until you know otherwise. Ultimately, the only way to successfully diagnose this issue (outside of manipulating the gas cap) is to take your INFINITI into your local dealership. They have a special reader that connects to a diagnostic port that produces a unique code that will instruct the mechanic as to what the exact issue is.
James, we’re going to attempt to dive a bit deeper in a post later this week that examines common engine-related problems your INFINITI dealership may discover in the course of checking into your engine light issue. Stay tuned!
One day, I heard a friend talking about evaporative leaks and cars but I dropped out of the conversation. What’s the deal with this?
Although this question doesn’t pop up too often, we were asked about this recently—it’s a good question!
Here’s the deal: Evaporative leaks occur, in part, due to fuel expansion within automobile gas tanks. Outside temperatures can create this expansion and lead to issues. However, modern vehicles—such as that INFINITI you may be driving—generally don’t have to deal with these concerns because of an included venting system that is expressly designed to cut down on this form of environmental pollution. Do note, though, that failures in this system can happen, leading to a potential leak.
It should be noted that due to the new venting systems, the most common cause of a leak is actually a loose or damaged fuel tank cap. These can be replaced swiftly for only a few dollars. Bear in mind that loose gas caps can also trigger your “check engine” light!
Hi, readers! Earlier this week, one of our friends, Sebastian, inquired as to the possible causes behind stiff steering with his 2011 INFINITI G37. We offered a couple likely explanations related to lack of proper steering system fluid and steering solution that is too thick. However, there are other common causes so we’re revisiting this subject today to provide additional clarification.
Pump malfunction. It may not be thick steering fluid that’s the issue—the pump may not be capable of sending the solution where it needs to go, resulting in a drop of pressure within the power steering system. If the pump gets damaged or is the victim of a defect, you’ll be able to manipulate the wheel but not to the same degree as previously.
Broken serpentine belt. This belt takes on quite the workload over the duration of your ownership, whether you drive a G37 or not. If it becomes overly worn, steering will become stiffer; if the belt breaks, your wheel will be completely out of commission.
Tire pressure issue. Yep—even the tires can be the culprit! If your wheels become deflated, it may make steering far trickier.
While my family owns an INFINITI, I actually have another, older pickup I absolutely love and am hoping I never have to replace. However, being a realist, I know the time may be coming. I’ve noticed the car “wanders” when on the road some now and that it’s becoming harder to steer—beyond what I’d consider a typical alignment problem. I’ve noticed some leaking under the car, too. Is this a steering rack problem?
Older cars do tend to experience eventual problems with the steering rack due to repeated damage from road debris over a long period of time. There are several common signs that may indicate this is your issue (including your “wandering steering” phenomenon):
Burning smell. A smell from the engine bay area may indicate that your steering rack is overheating. This may be due to a leak of power steering fluid or a blockage due to poor fluid. A flush of the system is likely necessary.
Under-the-car leaks. If you notice brown or red fluid leaking under your car, you’ll want to check the level of the power steering solution. If it’s low, you may be able to simply replace the system’s hose as opposed to selling your car or performing a costly steering rack replacement.
Odd noises. If there is a “grinding” type of noise during cornering at low speeds, it means your power steering pump needs more fluid. However, the lack of fluid may have also damaged your steering rack and/or pinion gear. If you’re hearing such noises, take your pickup into the shop immediately!