INFINITI of tacoma at fife


INFINITI of Tacoma at Fife JD Power award
SALES: (888) 548-7711
SERVICE: (888) 472-2650
PARTS: (888) 472-2650
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Sales
Patient and Kind
45
I was extremely happy with most of the folks I spoke with during my time at Key West. It took me 3 days of visiting the dealership to make sure I was making the right decision on the vehicle for my needs and my budget. All staff but one understood that this purchase wasn't an easy one to make within my budget. Peter Olsen, Michael Nokes and Robert Klaus really understood why I needed to take my time and research all my options. I appreciated their kindness and patience and didn't feel at all pressured into the sale.
Sales
Good dealers
4.85
Helpful and honest dealers. Car was well inspected and in advertised good condition. Overall the service was good and the sale was fair. Dean was great!
Sales
F350 truck
4.255
I saw an ad for a F350 at the lot. The truck was not on the lot due to construction. It took a day to get the truck so I could see it. I made a deal and drove it away that afternoon. Happy with the vehicle. Sales person was new to Key West and lacked knowledge of all the options on the truck.
Sales
Over and above
55
They were great. They did everything in their power to help us. They really know there stuff. They took the time to explain everything and answer all if our questions. They really want to make that we got everything we needed and more.
Sales
Honest and Trustworthy Dealership
4.45
There were a few hiccups that came along with our purchase of a pre-owned vehicle but I was impressed with how much effort was taken to remedy the situation and make sure we were feeling great about our purchase. The dealership really went above and beyond to get us in a vehicle that was safe and good quality! Jeff was very attentive both on-site and through follow-up calls, addressing concerns, and doing everything in his power to remedy the situation. I would highly recommend working with Jeff who was easy going, enthusiastic, and kept the process very simple. In the end, we are very happy with our new (to us!) vehicle and I'm glad we went through this journey with Key West Ford and Jeff.
Sales
Good experience
55
This was one of the best experiences I have had at a dealership. Thanks to Jag, Nick, and Mike for their help getting me into a great vehicle.
Sales
Got my dream car with a very good deal
55
One of my best experience ever, staff is so kind , also deals are awesome. They helps me a lot to get my dream car within my budget. Big thanks to peter olson.
Sales
Honest and a pleasure to wok with.
55
I bought a used truck which needed a bit of service. Key West Ford did not hesitate to insure the truck lived up to what they promised.
Sales
Efficient and Courteous!
55
I moved to Vancouver from Toronto and was in need of a truck. Pete was able to source one that I was looking for from Alberta and had it delivered quickly and was very communicative in terms of delivery status throughout. He was even kind enough to send me some recommendations for places to go around New West with me being new to the area. Thanks Pete!
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new infiniti dealer seattle washingtonInvesting in a new vehicle is a big deal. There are endless factors to consider — from choosing a model that fits your lifestyle to picking the perfect trim to suit your needs and expectations. It’s no small occasion.... which is why INFINITI prides itself on maintaining a superior level of customer service to ensure buyer satisfaction.

Recently ranked number one overall in the 2018 J.D. Power Customer Satisfaction Index, Nissan’s luxury brand outscored competitors with an impressive rating of 876 and a notable 48-point increase over the industry average.

While just a bunch of numbers on a screen might not mean much to you, what this translates to for INFINITI drivers is a strong network of capable representatives to facilitate satisfaction through every touchpoint. Whether you are investing in the latest and greatest QX50 or you’re bringing your Q70 in for service, retailers prioritize an exceptional customer experience above all else.

With high hospitality standards, state-of-the-art service facilities (that utilizes name parts), and premium on-site amenities to make you feel comfortable, expect nothing but the best from our world-class brand.

Visit our dealership today and let us guide you through the ownership cycle with ease.